Ten (thousand) reasons to be alarmed about alerts

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The prospect sounds beguilingly attractive: a slickly-designed window pops up on your smartphone, alerting you to some critical piece of equipment that needs your immediate attention. Or does it? In most cases, that’s your job to figure it out. You’ll most likely have to trudge over to said piece of equipment to investigate. With some experience, knowing that this is just a false alarm, you may just shake your head, mutter something and …